Teecal technical support strives to provide the best support to its customers.  We know that when you depend on any software to run your business the last thing you want or need is software issues.  We have provided videos on our website to assist with training needs and we also plan to add a FAQ site soon.  TeeCal support is provided for existing customers (which have a support contract) as well as trial users.  Below we have placed some helpful information to assist you.

How-To Videos
This link will bring you to our training videos where we tried to cover everything from A to Z regarding TeeCal.  A few of the topics covered in these TeeCal training videos are setting up your company information, default settings, pricing grids, markup grids, charges, ink details, thread details, production settings and TeeCal security.  These videos have been provided to you for training and support purposes.  Most of your TeeCal related quesitons could be answered by watching these videos.

Submit A Help Ticket
This link will allow you to request a help ticket in which one of our support technicians will contact you and help to resolve.  Help tickets are used to request help with training, installation, server/client setup, printing issues, software errors, etc...

Request A New Feature
Are you currently using TeeCal and don't see a feature you would like to have?  This link will allow you to request a new feature in which our developers will review and process according to industry standards.

Report A Software Error
This link will allow you to report TeeCal software errors you may have received while running TeeCal.  Submitting a software error report may help us find and repair any errors you are receive while running TeeCal.  These error reports are delivered to our developers and support technicians for review.  Once the error report is reviewed one of our support technicians will contact you.

Submit A Suggestion
TeeCal's support and development groups are always open to suggestions.  Submit any suggestion you may have regarding TeeCal and we will review it and act accordingly.

If the information above was not helpful for your situation then please contact us directly.
TeeCal Technical Support Contact Information
Email: Support@TeeCal.com
Phone: (281) 532-5164