Teecal technical support strives to provide the best support
to its customers. We know that when you depend on any software to run your
business the last thing you want or need is software issues. We have provided
videos on our website to assist with training needs and we also plan to add a FAQ
site soon. TeeCal support is provided for existing customers (which have a
support contract) as well as trial users. Below we have placed some helpful
information to assist you.
|
TeeCal Documentation |
This link will bring you to our documentation page where we have posted several
installation, configuration, and QuickBooks Plug-in related instructions. |
|
How-To Videos |
This link will bring you to our training videos where we tried to cover everything
from A to Z regarding TeeCal. A few of the topics covered in these TeeCal
training videos are setting up your company information, default settings, pricing
grids, markup grids, charges, ink details, thread details, production settings and
TeeCal security. These videos have been provided to you for training and support
purposes. Most of your TeeCal related questions could be answered by watching
these videos. |
|
Submit a Help Ticket |
This link will allow you to request a help ticket in which one of our support technicians
will contact you and help to resolve. Help tickets are used to request help
with training, installation, server/client setup, printing issues, software errors,
etc... |
|
Request a New Feature |
Are you currently using TeeCal and don't see a feature you would like to have?
This link will allow you to request a new feature in which our developers will review
and process according to industry standards. |
|
Report a Software Error |
This link will allow you to report TeeCal software errors you may have received
while running TeeCal. Submitting a software error report may help us find
and repair any errors you are receiving while running TeeCal. These error
reports are delivered to our developers and support technicians for review.
Once the error report is reviewed one of our support technicians will contact you. |
|
Submit a Suggestion |
TeeCal's support and development groups are always open to suggestions. Submit
any suggestion you may have regarding TeeCal and we will review it and act accordingly. |
If the information above was not helpful for your situation then please contact
us directly.
TeeCal Technical Support Contact Information
Email:
Support@TeeCal.com
Phone: (281) 532-5164